Terms & Conditions of Sale

ACCEPTANCE
The terms and conditions set forth herein represent an offer to sell product to the purchaser. The purchaser’s acceptance of a sales order acknowledgement or invoice is an acceptance of the terms and conditions. In the event that the terms of an order are contrary to the terms and conditions indicated herein, these terms and conditions shall supersede any inconsistent or contrary terms and conditions indicated on the actual order or any other document supplied by the purchaser. A waiver of any one term or condition shall not be deemed a waiver of any other term or condition.


CLAIMS/RETURNS
All claims for workmanship defects, shortages and errors must be made within 48 hours, after receipt of the merchandise to claims@MyDesignerFabric.com. Any repairs or claims must be documented in writing accompanied by photographs and sent to My Designer Fabric Customer Service. Payments will not be made for unauthorized repairs. Failure to make a claim within this period of time constitutes acceptance of the merchandise and a waiver of claims. All merchandise is inspected before shipping. All merchandise is signed for by the freight company, stating that the items have been picked up in good condition. Third party shippers have sole responsibility for any damage, loss or shortages directly to the carrier. My Designer Fabric is not responsible for any freight related claims, but will assist the purchaser in the process. No merchandise can be returned to My Designer Fabric without its written consent. Unauthorized returns will be shipped to the location of original freight collect. Claims resulting in lawsuits must be filed with the court of competent jurisdiction in the state of Oklahoma.


CUSTOM ORDERS
Custom quotes must be reviewed by My Designer Fabric for suitability before it is accepted into production. My Designer Fabric reserves the right to reject customs requests.


DELIVERY
Delivery dates and lead times are estimates only, based on current production schedules and product availability at the time of the order and are subject to change. Production can not begin and lead times can not be calculated until the acceptance of the order. Acceptance of the order includes: receipt of the required payment, confirmation of any changes, modifications or approvals to the original order. My Designer Fabric shall not be held responsible for any delays in production. My Designer Fabric shall not be liable for any costs related to late deliveries.


PAYMENT
My Designer Fabric requires payment in full at the time the order is placed or approved. We accept Visa, MasterCard, Discover, and American Express. No other form of payment will be accepted unless approved in writing by My Designer Fabric. Acceptance of third party payments is an accommodation and does not create any relationship between My Designer Fabric and the third party.


PRODUCTS
My Designer Fabric furniture products are handcrafted and can have minor variations. All dimensions can have slight variations. All dimensions shown are approximate for handcrafted items and can vary within reason. Wood finishes and fabrics can vary from samples and exact matching is not guaranteed.


WARRANTY
My Designer Fabric products are sold with a limited warranty against defects in materials and workmanship for a period of one year from the delivery date. Fully upholstered frames carry a limited lifetime warranty. My Designer Fabric reserves the right to repair or replace defective merchandise at its sole discretion. This limited warranty does not extend to other materials supplied by the purchaser or damage caused by shipping, accident, abuse, misuse, cleaning, or normal wear and tear. All other warranties express or implied are excluded.